At Bedika.in, we take great care in crafting and dispatching our products so they reach you fresh and in perfect condition. Please review our Shipping Policy to understand how we process, ship, and handle deliveries across India.

Domestic Shipping – India

Dispatch & Delivery Timeline

Our products are freshly prepared, which means we require 5–6 business days to process and dispatch your order.

Once shipped, our courier partners typically take 7–14 business days to deliver your package to your doorstep.

Note:

Free shipping minimums apply before taxes and after discounts.

Shipping Charges & Calculation

Shipping fees are calculated based on:

  • The weight of your package
  • The delivery destination (distance from our facility in Chandigarh and Jaipur)

Lost Packages

While we strive for a seamless delivery experience, Bedika.in cannot be held responsible for packages marked “Delivered” but later reported as lost or stolen.

If your package goes missing:

  • Contact us within 48 hours so we can initiate an investigation with the courier.
  • Ensure your shipping address is accurate and that the delivery area is safe for drop-offs.

If you are worried about package theft, please reach out before placing your order and we can arrange signature-confirmation delivery (additional charges may apply).

Undelivered Packages

If an order is returned to us due to failed delivery attempts or incorrect address:

  • Re-shipping charges will apply.
  • RTO (Return-to-Origin) shipping fees are non-refundable.

We are unable to take responsibility for packages that remain undelivered due to address or availability issues.

Fraud Prevention

For your safety, our system flags potentially fraudulent orders.

If your purchase is flagged:

  • We will contact you immediately for identity verification.
  • Shipping will begin only after successful confirmation.

This process ensures protection against unauthorized transactions.

Damaged, Defective, or Incorrect Items

If you receive:

  • The wrong product,
  • A damaged item, or
  • A defective product

Please email us at reach@bedika.in within 72 hours of delivery.

To help us resolve the issue quickly, attach clear photos (or videos) of:

  • The damaged item
  • The packaging
  • The shipping label

If the outer box looks tampered, please do not accept the delivery and contact us immediately.

Important Note for Bath Bombs

Bath bombs are handmade and fragile. While we pack them securely, breakage due to courier mishandling may occur.

In such cases, replacements cannot be provided.

Discount Codes

  • Discount codes cannot be combined with other promotions.
  • Offers cannot be applied to past purchases.
  • Discounts apply before taxes, shipping, and handling.
  • Some exclusions may apply.

Returns

Missing Products

If an item is missing from your order, notify us within 72 hours of delivery.

Beyond this window, courier investigations cannot be initiated.

General Return Policy

For hygiene and environmental reasons, we do not accept returns of used, opened, or sealed personal-care products.

Reverse shipping creates over 5 billion pounds of waste annually, and as a sustainable brand, we aim to minimize unnecessary transportation.

However, your satisfaction matters to us. If you face an issue, write to us at reach@bedika.in and we will review the matter case by case.

Important Notes

  • Please read product descriptions, ingredients, and usage instructions carefully before purchasing.
  • If unsure about an item, contact us before placing your order—our team is happy to guide you.
  • Refunds exclude shipping charges.
  • Customers are responsible for return shipping unless the error is from our side (wrong item or damaged product).
  • Products purchased during sale or promotional offers are non-returnable and non-refundable.

Orders Already Processed

If your shipping label has already been generated and a confirmation email sent:

  • The order cannot be cancelled.
  • No refund will be issued for shipping charges.

If you have any questions or require more details about this policy, please feel free to contact us at any time.

This policy applies only to information collected through our website—Bedika.in—and is relevant solely to online activities. It does not extend to data gathered offline or through channels other than this website.

Consent

By accessing or using our website, you confirm that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

The specific personal information we request—and the purpose behind requesting it—will be clearly communicated at the point where we ask you to provide it.

Information you may choose to share with us includes:

  • Your name, email address, phone number, or company details
  • Any message, attachment, or additional information you send when contacting us
  • Contact and identification details when registering for an account, such as your name, company name, address, email address, and phone number

How We Use Your Information

We use the information we collect for purposes such as:

  • Operating, maintaining, and improving our website
  • Customizing content and enhancing user experience
  • Understanding how visitors use our site
  • Developing new features, products, or services
  • Communicating with you directly or via partners—for support, updates, marketing, or service-related notices
  • Sending you emails or notifications
  • Detecting and preventing fraud

Log Files

Like many websites, Bedika.in uses log files to track visitor activity. These files may include:

  • IP addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of visit
  • Referring/exit pages
  • Number of clicks

This information is not linked to personally identifiable data and is used for analytics, website administration, trend analysis, and demographic insights.

Cookies and Web Beacons

Bedika.in uses cookies to improve your browsing experience, store preferences, and tailor website content based on your browser type and behavior.

For more general details about cookies, you may refer to online resources like “What Are Cookies?” on Cookie Consent.

Our Advertising Partners

Some advertisers on Bedika.in may use cookies, web beacons, or similar technologies. Each advertising partner has its own Privacy Policy governing how they handle user data.

Our primary advertising partner is:

Google Privacy Policy: https://policies.google.com/technologies/ads

Advertising Partners’ Privacy Policies

For details on how third-party ad servers handle your data, please review their respective Privacy Policies. These providers may use technologies like cookies, JavaScript, or web beacons to personalize advertisements and measure campaign performance. When such content loads, they automatically receive your IP address.

Bedika.in does not control or access the cookies used by third-party advertisers.

Third-Party Privacy Policies

This Privacy Policy applies only to Bedika.in. If you navigate to other websites through advertisements or links on our site, their own Privacy Policies will apply. We encourage you to review those policies to understand their data practices and opt-out options.

You can manage or disable cookies through your browser settings. Detailed instructions can be found on your browser’s official website.

CCPA Privacy Rights (Do Not Sell My Personal Information)

If you are a California resident, you have the right to:

  • Request disclosure of the categories and specific personal data collected about you
  • Request deletion of your personal data
  • Request that your personal data not be sold

We will respond to such requests within one month. To exercise these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully informed of your rights under the GDPR. Every user is entitled to:

  • Right to access – Request copies of your personal data
  • Right to rectification – Request correction or completion of inaccurate information
  • Right to erasure – Request deletion of your data under certain conditions
  • Right to restrict processing – Request limits on how we process your data
  • Right to object – Object to data processing under certain circumstances
  • Right to data portability – Request transfer of your data to another organization or directly to you

We will respond within one month. To exercise any of these rights, please contact us.

Children’s Information

Protecting children’s privacy is extremely important to us. We encourage parents and guardians to monitor and guide their children’s online activities.

Bedika.in does not knowingly collect personal information from children under 13 years of age. If you believe your child has submitted such data on our website, please contact us immediately so we can remove it promptly.